How it works

How it works, in five simple steps

Answer a short questionnaire in three minutes. We say if a formal change applies, or a certificate is enough. Then you get one ordered plan, built from your real bank, super fund and energy company. On Powered, AI writes your messages and prefills your forms. You review, then send.

1 Step one of five

You answer a few questions

Your state, your situation, your old and new name. About three minutes, no account needed, nothing to upload.

2 Step two of five

You get your answer, instantly

We tell you straight: register a formal change of name, or your marriage certificate is already enough. Most people married in Australia need no registration at all. General information, not legal advice.

3 Step three of five

You get your plan, in the right order

Not a generic list: your real bank, super fund and energy company. Sorted into three waves, ID first, then money, then everyday, so each unlocks the next.

Powered plan 4 Step four of five

The writing does itself

AI drafts a polite, correct message for every organisation, and your official forms come back prefilled and ready to sign. You review everything before it goes anywhere. Or select a Lite plan to do it yourself with links and steps.

5 Step five of five

You tick it all off

Every update is one trackable card. Progress saves on your device, so you can stop after Medicare today and pick it up on the weekend. When the last tick lands, nothing is forgotten.

Your details

Where does my information live? With you.

The whole thing runs in your browser, on your device, not on our servers.

Typed here, kept here. Your answers and progress stay in your browser.
Drafting keeps nothing. Writing one message sends only what it needs, and stores none of it.
Account numbers stay put. They go into your messages and forms on your device, never to us.
Read the full data promise →

Two ways to use it

What does it cost? $25 or $65, once.

Lite

$25 once
  • Your verdict on what applies to you
  • Your full ordered plan
  • Every link and step to do it yourself
Step 4 above is Powered

Powered

$65 once
  • Everything in Lite, plus
  • AI writes every message for you
  • Official forms arrive prefilled, ready to sign

In plain words

How does Surname Switch work?

You answer a short questionnaire in three minutes. We say whether a formal change of name with Births, Deaths and Marriages applies, or your certificate is enough. Your plan is built from your real bank, super fund and energy company. It runs in order: ID, then money, then everyday. On Powered, AI writes your messages and prefills your forms. You review, send, and tick each one off. Progress saves on your device.

Legal name change after marriage?

Usually not. If you married in Australia, your certificate is generally enough to take your spouse's surname and update your ID and accounts. Other cases, like a new name, need Births, Deaths and Marriages registration. General information, not legal advice.

What does Surname Switch cost?

Lite is $25 and gives you your verdict, your ordered plan and every link. Powered is $65 and adds AI-written messages and prefilled official forms. Seeing how it works and building your plan costs nothing.

Where is my information stored?

On your device. Your answers and progress live in your browser. Drafting a message sends only what that one message needs, and nothing is stored on our servers. Account numbers never leave your device.

See your own plan in three minutes

The steps you just watched, with your name, your state and your actual companies. Plans from $25.

Get Started