Origin Energy name change
Log in to My Account at originenergy.com.au, or open the Origin app. Go to Profile, then View my profile, and edit your name.
Log in to My Account or the Origin app. Go to Profile, then View my profile, then Edit. Enter your new surname and follow the prompts.
Keep your marriage or change of name certificate handy, in case Origin verifies it. Questions? Call 13 24 61.
Origin Energy lets you update your name yourself. Log in to My Account at originenergy.com.au, or open the Origin app. Go to Profile, then View my profile.
Find your name, select Edit, enter your new surname and follow the prompts. There is no form to print and no branch to visit.
Your Origin account number is on page 1 of your bill. Have it ready, plus your proof:
You do not need to upload these to edit your name. Keep them handy in case Origin verifies your change. Stuck? Call 13 24 61.
Surname Switch does not hand you a generic list. You pick your real retailer for electricity and, separately, for gas. Your plan shows Origin by name, next to your real bank and super fund, in the right order.
Energy sits in the home and utilities phase, after your photo ID, government and money updates. Origin supplies electricity and gas in NSW, VIC, QLD, SA and the ACT. If Origin is your retailer for both, pick it for each.
Would rather send an email than click through My Account? On the Powered plan, tap Draft my email on your Origin card.
AI writes a clear, polite name change email, subject line and all. A ready made version is there too, instantly.
You review it, then copy it or open it straight in Mail, Gmail or Outlook, and send it yourself. Your details stay on your device, never on our servers.
At a glance
Every part of an Origin Energy name change, the channel it uses, and what you need for it.
| What you are doing | How you do it | What you need |
|---|---|---|
| Changing the name on your account | My Account or the Origin app | Go to Profile, then View my profile, find your name, select Edit, enter your new surname and follow the prompts. |
| Electricity account | Same steps | Origin supplies electricity in NSW, VIC, QLD, SA and the ACT. |
| Gas account | Same steps | Origin supplies gas in NSW, VIC, QLD, SA and the ACT. |
| Finding your account number | Your Origin bill | It is on page 1 of your Origin bill. |
| Proof of your new name | Keep it handy | Your marriage certificate or change of name certificate, in case Origin verifies it. |
| Questions | Phone 13 24 61 | Origin Energy's customer line. |
| Sending a message instead | Surname Switch plan | On the Powered plan, AI drafts a name change email to Origin. Review it, then copy or open in Mail, Gmail or Outlook. |
Last updated 27 September 2026. Compiled from Origin Energy's own pages, checked 26 September 2026. Processes change, so confirm with Origin if anything looks different. Not affiliated with Origin Energy.
Energy is one of the easier updates, so your plan leaves it until the home and utilities phase, alongside your telco such as Telstra.
By then your ID and money are sorted: your bank, such as Commonwealth Bank, and super fund, such as AustralianSuper.
Married in Australia? Your marriage certificate is proof, no separate legal step (see our marriage guide). Choosing a brand new name? See our deed poll guide. Going back to a former name? See our divorce guide.
Origin is one stop of many. Surname Switch builds one ordered checklist with your real bank, super fund and energy retailer. It fills forms where one exists, and drafts AI messages elsewhere.
See what each plan includes. Your details stay on your device, never on our servers. The full checklist lives in our name change checklist.
Origin Energy name change questions
Straight answers to what people ask about changing their name with Origin Energy.
Log in to My Account at originenergy.com.au or open the Origin app. Go to Profile, then View my profile, find your name, select Edit, enter your new surname and follow the prompts. Keep your proof of name change handy in case Origin verifies it.
Yes. The same steps work in the Origin app and in My Account on originenergy.com.au: Profile, then View my profile, then Edit next to your name.
You edit your name yourself in My Account or the app. Keep your marriage certificate or change of name certificate handy in case Origin asks to verify the change.
Your Origin account number is on page 1 of your Origin bill.
Origin supplies both electricity and gas in NSW, VIC, QLD, SA and the ACT, and the steps are the same for each. In your Surname Switch plan you pick your retailer for electricity and for gas separately, so if Origin supplies both, pick Origin for each.
Origin Energy is on 13 24 61 if you have questions about updating your name.
Yes, on the Powered plan. Tap Draft my email on your Origin card and AI writes a name change email to Origin, or use the ready made version. You review it, then copy it or open it in Mail, Gmail or Outlook and send it yourself.
Your forms prefilled, every email drafted with AI, and one ordered checklist of your actual companies. Your details stay on your device. Plans from $25.
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