AMP Bank name change
Log in to My AMP and update it yourself, or use the Identification Verification form. AMP Bank has no branches, so it is one of these two paths.
Log in to My AMP and update your name, or send a secure message with a certified copy of your certificate attached. Or fill in AMP Bank's Identification Verification form (NS3297) with your account number and your name now and new, attach a certified copy, and send it free by Reply Paid post or a My AMP message.
AMP Bank has no branches. On the Powered plan, Surname Switch fills the whole form in, signature included, and asks the few things only you can answer.
AMP Bank has no branches, so a legal name change happens one of two ways. Log in to My AMP and update your name or send a secure message, with a certified copy of your certificate attached.
Prefer we do the paperwork? AMP Bank's Identification Verification form (NS3297) covers the same change, ready to sign and send.
AMP Bank's Identification Verification form asks for your account number, and your name now and your new name in its change-of-name section. It also has a full identity section: title, date of birth, address and phone.
On the Powered plan, Surname Switch fills every one of those in from the details you enter once. Your signature is stamped, with today's date. The form comes back ready to sign, if you have not already, and send. Your signature is used in the moment and never kept.
AMP Bank's form also asks for your citizenship, your gender, and whether your contact details are changing too. These can genuinely vary from person to person, so Surname Switch never guesses them from your address or your name change alone.
Attach a certified copy of your marriage certificate, change of name certificate or deed poll. Then send it free by Reply Paid post to AMP Bank, Customer Transaction Services, Reply Paid 79702, Parramatta NSW 2124, no stamp needed. Or attach it to a My AMP secure message.
Allow a few business days. AMP Bank updates your accounts and reissues cards if needed. Call 13 30 30 if you have questions.
At a glance
Every part of an AMP Bank name change, the path it uses, and what you need for it.
| What you are changing | How you do it | What you need |
|---|---|---|
| Your name on AMP Bank | My AMP, or the Identification Verification form | A certified copy of your marriage certificate, change of name certificate or deed poll. |
| Sending the form | Free by post, or a My AMP message | Reply Paid 79702, Parramatta NSW 2124, no stamp needed. |
| Processing time | A few business days | From when AMP Bank receives your form or message. |
| Branches | None | AMP Bank is digital-only: My AMP, the form, or phone. |
| Extra questions on the form | Gender, citizenship, contact details changing | These vary per person, so they are asked, never assumed. |
| Your account number | In the My AMP app or on your statement | Needed to log in and needed on the form. |
| Accounts and cards | Unaffected until updated | AMP Bank reissues cards once your name change is processed. |
| Questions | Phone 13 30 30 | AMP Bank's support line. |
| Filling in the form | Surname Switch, Powered plan | Every field filled from the details you enter once, signature stamped and the date added. We ask the few things only you know. |
Last updated 27 September 2026. Compiled from AMP Bank's help pages and the Identification Verification form (NS3297). Processes change, so confirm with AMP Bank if anything looks different. Not affiliated with AMP.
Your bank sits early in the money phase of your plan, usually alongside your super fund and any share trading account. If your bank is Commonwealth Bank, see our CommBank guide. Our bank-by-bank comparison covers the rest, including nabtrade for share trading and AustralianSuper for super, in our nabtrade guide and AustralianSuper guide.
Married in Australia? Your marriage certificate is proof, no separate legal step (see our marriage guide). Choosing a brand new name? See our deed poll guide. Going back to a former name? See our divorce guide.
Remember, AMP Bank needs a certified copy, not a plain photocopy.
AMP Bank is one stop of many. Surname Switch builds one ordered checklist with your real bank, super fund and investment platform. It fills forms where one exists, and drafts AI messages elsewhere.
Your details stay on your device, never our servers. See what each plan includes, or the full checklist in our name change checklist.
AMP Bank name change questions
Straight answers to what people ask about changing their name with AMP Bank.
Log in to My AMP and update your name or send a secure message with a certified copy of your certificate attached. Or use AMP Bank's Identification Verification form (NS3297): fill in your account number and your name now and new, attach a certified copy of your certificate, and send it free by Reply Paid post or attach it to a My AMP secure message.
Yes. Log in to My AMP and update your name, or send a secure message with a certified copy of your certificate attached. AMP Bank has no branches, so this or the form are the only two paths.
A certified copy of your marriage certificate, change of name certificate or deed poll.
You can send it free by Reply Paid post to AMP Bank, Customer Transaction Services, Reply Paid 79702, Parramatta NSW 2124, no stamp needed. Or attach it to a My AMP secure message.
Say so on the form. AMP Bank's Identification Verification form asks whether your contact details are also changing, and only fills in your new address, phone and email when you say yes. This is never assumed from your name change alone.
AMP Bank updates your accounts once the name change is processed and reissues cards if needed. Your account number does not change.
Yes. On the Powered plan, Surname Switch fills in AMP Bank's Identification Verification form from the details you enter once: your account number, name now and new, address, phone and date of birth. Your signature is stamped on the form. We also ask a few short questions the form needs that only you can answer, such as your gender, your citizenship and whether your contact details are changing. Your details stay on your device and your signature is never kept.
AMP Bank is on 13 30 30 if you have questions about updating your name.
Your forms prefilled, every email drafted, and one ordered checklist of your actual companies. Your details stay on your device. Plans from $25.
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